🔧 How to Look Up Your HVAC Unit’s Warranty Information By Clockwork HVAC | Alfred-Plantagenet HVAC Experts

Your HVAC system is one of the biggest investments in your home—and when something goes wrong, knowing whether it’s still under warranty can make a big difference in what you’ll pay (or won’t pay) for repairs.

At Clockwork HVAC, we often get calls from Ottawa homeowners asking, “Is my furnace or AC still under warranty?” If you’re wondering the same thing, you’re in the right place. This quick guide will help you track down your system’s warranty status step by step.

📍 Step 1: Locate Your Unit’s Nameplate

The first step is to find your HVAC system’s model and serial numbers. These are typically found on the unit’s nameplate or label, located in different places depending on the type of system:

• Furnace: Check the front, sides, or inside the panel cover.

• Air Conditioner or Heat Pump: Look for a metal tag on the exterior side of the outdoor unit.

• Ductless systems: Look for a metal tag on the exterior side of the outdoor unit as well as a metal nameplate typically on the side of each indoor unit.

You’ll need:

• Manufacturer (e.g., Amana, Comfort Aire, Goodman, Rheem, Mitsubishi, etc.)

• Model number

• Serial number

💡 Pro Tip: Snap a photo of the label for easy reference!

If your system was installed by Clockwork HVAC, we’ll likely have this information on file—just give us a call!

🌐 Step 2: Use the Manufacturer’s Warranty Lookup Tool

Go to Clockwork’s warranty look-up page. On this page we list the warranty look-ups for the most common HVAC brands. They can sometimes be tricky to locate directly through the web.

Click here to visit our warranty lookup page.

Is your product brand missing from our page? Try using terms like “Warranty Lookup”, “Product Registration”, or “Check Warranty”.

You can also let us know it’s missing and we can add that brand to our website and help direct you to the right place!

🧾 Step 3: Was Your Warranty Registered?

Here’s something a lot of homeowners miss: some extended warranties require registration within 30–60 days of installation. If your system wasn’t registered, you may only have the base coverage.

If you’re not sure if your unit was registered, call the manufacturer or your installer and to help you figure it out.

Is there a discrepancy in your warranty coverage and installation date? Some products do not require registration and are already registered using the manufacturers date. This is common with hot water heaters.

🧰 Step 4: Need Help? We’ve Got You.

If all of this feels overwhelming—don’t worry. At Clockwork HVAC, we’re happy to help Ottawa homeowners track down warranty details, whether we installed the system or not.

We can:

• Check your unit’s warranty info for you

• Contact the manufacturer on your behalf

• Help with warranty-covered repairs or replacements

• Recommend cost-effective solutions if your warranty has expired

💬 Final Thoughts from Clockwork HVAC

Knowing your HVAC warranty status is an easy way to protect your investment and avoid unexpected repair costs. Whether you need help with your furnace, AC, or heat pump, Clockwork HVAC is here to make the process easy and stress-free.

📞 Have a question about your HVAC warranty? Give us a call at 613-513-6033.

Clockwork HVAC – Alfred-Plantagenet’s Trusted Heating & Cooling Experts