🔧 How to Look Up Your HVAC Unit’s Warranty InformationBy Clockwork HVAC | Ottawa HVAC Experts

Apr 12

Your HVAC system is one of the biggest investments in your home—and when something goes wrong, knowing whether it’s still under warranty can make a big difference in what you’ll pay (or won’t pay) for repairs.

At Clockwork HVAC, we often get calls from Ottawa homeowners asking, “Is my furnace or AC still under warranty?” If you’re wondering the same thing, you’re in the right place. This quick guide will help you track down your system’s warranty status step by step.

📍 Step 1: Locate Your Unit’s Nameplate

The first step is to find your HVAC system’s model and serial numbers. These are typically found on the unit’s nameplate or label, located in different places depending on the type of system:

Furnace: Check the front, sides, or inside the panel cover.
Air Conditioner or Heat Pump: Look for a metal tag on the exterior side of the outdoor unit.

You’ll need:

Manufacturer (e.g., Amana, Goodman, Rheem, Mitsubishi, etc.)
Model number
Serial number

💡 Pro Tip: Snap a photo of the label for easy reference!

If your system was installed by Clockwork HVAC, we’ll likely have this information on file—just give us a call!

🌐 Step 2: Use the Manufacturer’s Warranty Lookup Tool

Most major HVAC manufacturers offer online warranty lookup tools. Simply go to their website and enter your serial and model numbers.

Here are some quick links:

Amana:
Goodman: goodmanmfg.com
Carrier: carrier.com
Lennox: [lennox.com)
Trane: trane.com
Rheem:

Look for terms like “Warranty Lookup”, “Product Registration”, or “Check Warranty”.

🧾 Step 3: Was Your Warranty Registered?

Here’s something a lot of homeowners miss: some extended warranties require registration within 30–60 days of installation. If your system wasn’t registered, you may only have the base coverage.

If you’re not sure if your unit was registered, call the manufacturer or your installer (that’s us!) and we’ll help you figure it out.

🧰 Step 4: Need Help? We’ve Got You.

If all of this feels overwhelming—don’t worry. At Clockwork HVAC, we’re happy to help Ottawa homeowners track down warranty details, whether we installed the system or not.

We can:

Check your unit’s warranty info for you
Contact the manufacturer on your behalf
Help with warranty-covered repairs or replacements
Recommend cost-effective solutions if your warranty has expired

💬 Final Thoughts from Clockwork HVAC

Knowing your HVAC warranty status is an easy way to protect your investment and avoid unexpected repair costs. Whether you need help with your furnace, AC, or heat pump, Clockwork HVAC is here to make the process easy and stress-free.

📞 Have a question about your HVAC warranty? Give us a call at 613-513-6033.

Clockwork HVAC – Ottawa’s Trusted Heating & Cooling Experts